If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product. Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Only use the tool provided by Symantec Support.Īs of 7/31/12, the latest version of CleanWipe is v.401. You might not be getting the most current version, and you never know if the download is malicious or not. These soft, nonabrasive wipers trap particulate matter in a skeletal structure designed to reduce particulate contamination.Durable fabric cleanroom wipes.
Be wary of other sources that may have the tool available. This removal tool additionally provides an option for uninstalling Windows LiveUpdates but should only be used if you are experiencing issues with LiveUpdates. Users must open a case with Support to get the CleanWipe tool. Symantec Cleanwipe Removal Tool allows for the removal of Symantec Endpoint Protection product components when all other methods fail. If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration.
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